When it is time for your in-person app, you can use the web or mobile version of the vyb ticket scanning app.
In vyb we have the ability to set multiple scanning users, and for each scanner, they can change their scanner role on the fly. For example, you will be default always have a ‘Door’ role for scanning people at the entrance. Additionally, we auto-populate a role for each in-person ticket tier. For example, if you have GA and VIP seating, you will find those roles.
Note: the native mobile scanning app is now in beta, to get access to the beta contact help@vyb.co
Step 1. Set up a scanner user as a sub account
Navigate to sub-accounts by clicking My Dashboard, My Team, My Sub-Accounts
Click Create Sub-Account
Give your subaccount a username and select the Ticketing role.
We will auto-generate passwords for all subaccounts.
For each of your sub-accounts, you can now easily copy the username and password and send to your team members.
Under the Action menu you can delete a role or reset the password
Step 2. Navigate to vybtix.com
Navigate on your mobile over to vybtix.com. When it is released, you’ll be able to download the vybtix mobile app from the app store.
For the web app, click on “Use Web Version”
Step 3. Log In
Log in to the account using the ticket scanning account created above.
Step 4 Select Event
Note that if you don’t have an upcoming event, you won’t see any events to select
You also won’t be able to scan until the day of the event
Step 5. Select Tier to Scan
You can choose which tier you need to scan. By default, there is a main door scan location.
Note we only allow a QR code to be scanned once at the door and again at a specific location. For example, if you have a VIP section, the fan will be scanned once at the door by a person with the ‘Main Door’ role and then a second time by a person at the ‘VIP Seating’ entrance. You’ll want to give the fan a stamp or wristband in they’ll need to be able to leave and re-enter the VIP area, because we will not allow a duplicate scan. This way we prevent duplicate use of a QR code
Beta Scanning App
To get access to the beta of the ticket scanning app, please contact help@vyb.co