vyb Help

Welcome to vyb

Thanks for joining us here at the vyb community. We created vyb becuase we love music, all of the founding team play instruments and have been involved in the music industry for decades. As huge music fans, we wanted to create a platform that lets fans connect more deeply with the artists they love. For artists, we want to help you grow your fan base and have a successful career.

Giving back is very important to us at vyb, we will be donating 1% of profits to music education charitites.

For artists new to vyb – read our Getting Started Guide and then our Building Community Guide

The Getting Started Guide will tell you a bit more about the dynamics of the industry and the first five things you should do when starting on vyb.

The Building Community Guide will explain how Fans and Super Fans drive your success and give you some things you can do on vyb to nurture your most loyal followers.

Welcome to vyb!

Fan Rewards: Discount Codes For Your Events

Fan Rewards: Discount Codes For Your Events

For your events, you can offer your fans a discount code reward. This is perfect when you don't want to give a free guest pass, but you still want to do something for someone....

Adding a Livestreaming Production Sub-Account

Adding a Livestreaming Production Sub-Account

When it is time for your livestream, you can set up a separate production sub-account with limited access only to the streaming for your event. This sub-account is completely...

Using the Ticket Scanning App

Using the Ticket Scanning App

When it is time for your in-person app, you can use the web or mobile version of the vyb ticket scanning app. In vyb we have the ability to set multiple scanning users, and for...

Event Sales Data

Event Sales Data

Using your artist dashboard, you can easily monitor in real-time sales data from your event. Navigate to My Created Events in Your Dashboard First, navigate to your dashboard and...

Email All Event Ticket Holders

Email All Event Ticket Holders

In vyb we make it simple to send email notifications to all ticket holders from your event. Maybe you need to tell of a time change, parking instructions, a line-up change, or...

Tracking your Artist’s earnings

Tracking your Artist’s earnings

If you are a label or manager, you can check in on all of your artists and see how they are doing on the platform. Wallet Overview Navigate to "Wallet". At the top are overall...

Label and Manger account setup

Label and Manger account setup

If you are a label or a manger, we have given you special features and access to extra data on your artists. Here are the steps to setup your account: Step 1: Signup to vyb After...

How to add that last minute VIP to your show

How to add that last minute VIP to your show

Any ticketed event allows you to send VIP guest list passes. You just simply need to know the email of your VIP guest. And we know how it is, day of the event, you suddenly hear...

Six Steps to Sell Merch on your own Website

Six Steps to Sell Merch on your own Website

With vyb, you can embed your merch store onto your own website. This way your fans can discover your merch from your website and you can still let vyb take care of all the...

Merch Collections

Merch Collections

Merch collections are a way to group together merch with common design elements for an easier shopping experience as well as set exclusive access to merch. As you design your...

Buying Bulk Merch

Buying Bulk Merch

Artists can order their own merch at steep discounts. While each individual product is slightly different, you can save as much as 30-50% off the base price by ordering 100 or...

Seven easy steps to start selling merch today

Seven easy steps to start selling merch today

In vyb you can create and sell merch with no upfront fees and no cost. We have curated the most popular products for you. Some features of merch in vyb: Print-on-Demand - You...