The Fan List in vyb gives you useful information about fan interactions on the platform. You will see who has followed or subscribed, purchase history, so much more.
Navigate to My Dashboard, the from the left hand menu select “Contacts Management”
You will see a list of all your contacts, with information about them..
Roles
Contacts can have one of several roles.
- Subscribers: A monthly subscriber
- Follower: Someone who wants to be informed of everything you do
- Contact: Someone who has been added to your contact list but is not yet on the vyb platform.
- VIP Guest: someone you have invited as a VIP guest to one of your ticketed events
Purchase Total
For each person in your contact list you can see a lifetime total of what they have spent with you.
Purchase History
Click on the action menu next to a name and you can see the action menu. You can select purchase history and this will give you the complete list of purchases by this fan
In this example, the fan has a monthly subscription and has purchased several pieces of merch and event tickets.
Sending emails to your Contacts list
Send an email to any fan or group of fans in your list. Simply select one or more fans and then press the send mail icon.
You can use the filter button to get all subscribers, all followers, etc.
Edit the subject and content of your email. You can change fonts and add pictures and links.
Next, choose your audience. You can send to everyone in your list, your subscribers, contacts, etc. Note that if you select one or more contacts before launching the email editor, they will show up as the audience.
After that, pick a day to schedule your email to be sent.
BAM! We take care of the rest.
To learn more about uploading contacts to your Contacts List, see How to Upload Your Contact List and Boost Fan Engagement
To learn more about how to print a poster to use for gathering contacts at your gigs, read Simple Tips for Building your Contact List at Gigs