The Contact List in vyb gives you useful information about fan interactions on the platform. You will see who has followed or subscribed, purchase history, so much more.
Navigate to My Dashboard, the from the left hand menu select “Contacts Management”
You will see a list of all your contacts, with information about them..
Roles
Contacts can have one of several roles.
- Subscribers: A monthly subscriber
- Follower: Someone who wants to be informed of everything you do
- Contact: Someone who has been added to your contact list but is not yet on the vyb platform.
- VIP Guest: someone you have invited as a VIP guest to one of your ticketed events
Purchase History
For each person in your contact list you can see a lifetime total of what they have spent with you.
Purchase Total
Click on the action menu next to a name and you can see the action menu. You can select purchase history and this will give you the complete list of purchases by this fan
In this example, the fan bought one piece of merch.
Change Auto-Reply Emails
Clicking on the “Customize Auto-Reply Message” Button will let you make edits to the message fans receive when they follow or subscribe.
You can edit separate auto-replies for followers and subscribers.
Sending emails to your Contacts list
Send an email to any fan or group of fans in your list. Simply select one or more fans and then press the send mail icon.
You can use the filter button to get all subscribers, all followers, etc.
To learn more about uploading contacts to your Contacts List, see How to Upload Your Contact List and Boost Fan Engagement
To learn more about how to print a poster to use for gathering contacts at your gigs, read Simple Tips for Building your Contact List at Gigs