Hangouts are the ultimate fan home. A home you own. No algorithm will get in the way. Your fans know they can go there, chat about your music, your concerts, and everything happening. Fans use Hangouts to organize organic meetups, help each other with travel to your shows, and hype your music and artistry to each other.
Hangouts are also dedicated to those who sign up for your community, either as a Member or All-Access. Only they will see the full feed and be able to post/like/comment. Fans who aren’t in your community will get a preview of the last several posts and get asked to join your community to get into Hangouts. Just another way we help you build your community.
A few features:
- Easily cross-post your Drops and Announcements to Hangouts.
- Fans can engage with your posts with likes and comments
- Post images, links, and more
- Set up community moderators to help you stay on top of your community
Here are the steps to setup your hangouts
Step 1: Enable Hangouts in your Dashboard
By default, Hangouts are off for your account. We know they are a commitment to your fans – but one well worth it!!
When you are ready, simply go to My Hangouts in your dashboard and click Enable Hangouts
Step 2. Invite Community Moderators
We know you are busy! We make it easy for your fans to help you run your hangout.
Navigate to My Team->Community Moderators. Add one or more community moderators.
Step 3. Post to your Hangouts
To navigate to hangouts, go to My Hangouts in your dashboard, then click “Go to Hangouts”
Then simply post what you are thinking. Note that any posts from your come from “Artist Team”
Don’t forget that all your Drops and Announcements go automatically to your hangouts.
Step 4. Check Engagement
Under my Hangouts, you can see engagement for every post at a glance
Moderation
Fans can report SPAM or hateful posts, which then automatically go into your moderation queue. We also have an AI moderator helping, but it is very forgiving. That queue is visible to you, your Community Moderators, or vyb Admin. Any of those three can moderate any posts.
You or your Community Moderators will get an orange bar notification if something needs to be moderated. Click on that notification to bring up your moderation Queue
Next evaluate each hangout post that is in your queue. Decide if that post should be allowed or deleted
Keep your Hangout a fun and inviting place to go for your fans. A healthy community will run that Hangout, but they need to hear from you!!
Here’s some ideas for you:
- Always announce things first in your hangout, long before your socials. These are your insiders, they need to know first. If hangouts are just a repeat of your socials, after your social posts, then they lose all importance.
- Run some contests from your hangouts
- Periodically do an AMA session, fans love those! Announce it ahead of time – “This Friday I’m doing an AMA at 5pm ET, come join me in hangouts”
- Use the Hangouts to keep people in the loop on your GoLives: “I just posted soem BTS footage from backstage at last night’s show.” or “I’m going to do a GoLive on Saturday Afternoon from the Studio, come join me”
- Use Hangouts to call your fans to action: “I’ve been telling you all about the new album. I’m going to announce it on IG tomorrow. Please go check out the post!!”
In your artist Dashboard we have important insights that come from the detailed metrics from the Revenue Report. You can see the sales for different periods and see at a glance your top sellers.
Navigate to Revenue Report by going to “My Dashboard”->Account Overview -> Revenue Report
Lifetime Earnings, Report Period Controls
At the top of the Revenue Report, you’ll find the lifetime net earnings and total orders
Under that, you’ll find the report period controls. Easily go between different periods to see how your revenue makeup changes over time.
The report period controls affect the entire rest of the page.
Next below the report period controls you can find the stacked bar graph showing your revenue by revenue type.
The next section shows your revenue by fan type. As a reminder, Supporters are those who haven’t joined your fan community but still purchased from you.
Finally, the Revenue Report shows a sorted list of your top items for that period. You can look at “All” or categories like Music, Merch, etc.
Changing the top Report Period will automatically change the top items as well, giving you insights into what sold during that period.
The Revenue Report gives you key insights into your sales activity. For transaction-level information and Stripe Payouts, go to your order history and Wallet.
You want to know at a glance what is happening with your community. In your account overview dashboard you track overall earning and community health.
Account Overview
To look at your ovearall account performance, Click “My Dashboard” in the top and in the side menu click “Activity Overview”
Your Community Panel
The community panel gives you a quick snapshot of your total community size, how is splits between free Members and paid All-Access, and the number of new fans added this month
Revenue Panel
The Revenue Panel shows your revenue overview for the month, livetime earnings, and revenue by source for this month.
For more detailed revenue insights, go to the Revenue Report in your artist dashboard
Managing album inventory across all your bundle options can seem very tough, but luckily, you have vyb to help! We track all your sales and with our tools you can easily control your inventory. Here are four examples of things you can do with vyb’s inventory tracking.
- Set limits for bundle offers
- Limit the number of presales, especially if it is a limited edition.
- Simple update of master inventory that re-enables all your sold-out bundles.
- Choose unlimited sales options to maximize sales opportunities
Initial Setting of Inventory
When you are setting up your album sale, you can set an initial total stock. For example, setting a total stock on this vinyl to the left will drive inventory for all the single vinyl sales and bundles that include that vinyl.
Updating Inventory
First navigate to My Created Music in the Dashboard, in the action menu found on the very right, click “View Sales Data”
Click the inventory tab to show your inventory numbers
Next, to change the total inventory for that vinyl, click the number, in this case, the 500.
The default is to add to the inventory. So for example, if you’ve pressed another 500, go ahead and add 500 units. Alternatively, you can set the total.
Changing Pre-order and and Release Limits
In the same manner, you can adjust the pre-order or release limits of the standalone album sales or a bundle that includes that physical format.
In general, we recommend that you do not set a release limit and let the inventory system limit sales when you’ve sold your entire inventory. In that manner you only need to change one number.
You don’t need to overthink and optimize all the numbers. Put the number of albums you’ve pressed into your total inventory number and let your fans choose to buy them in bundles or standalone. The customer is always right!!!
We make it very easy for you to see your sales at a glance. See what bundles are selling and all your split payouts in one place.
Quick Sales Stats
Navigate to My Created Music in your dashboard.
Clicking the (i) next to the number sold will show you how many you have sold in each format and bundle option.
Clicking the (i) next to the net sales dollars will give you an overview of your net sales
Access the Detailed Sales Dashboard
Click on the action menu to the right and then select “View Sales Data”
Sales Overview
The top of the dashboard gives the total sold, gross sales, etc.
As the bundles include music and merch, you’ll see the earnings from each
Sales by Format and Bundle
The next section of the dashboard shows the quantity and the details by format and bundle.
Split Data Summary
For each of the artists involved in the project, you’ll the summary of what they earn in total.
Split Data Detail
Under the details, you can expand each of the songs and see the total earnings per artist for each of the songs.
All the artists involved with the project will also get this data in their own dashboards. Transparency is important!!
